Frequently Asked Questions

Send the short form. We contact you by email or WhatsApp to choose a time. Your child meets a teacher in a live lesson, and the teacher checks their level and recommends a course.

Every course accepts children from age 3. The teacher adapts the lesson to your child's age and attention span.

No. Many parents do not speak Arabic. The teacher guides your child through each lesson and sends you a summary afterwards.

Start with the free trial lesson. The teacher checks your child's level and recommends the right course.

A computer or tablet with a camera and microphone and a stable internet connection. For young children, an adult should be nearby.

Our teachers are native Arabic speakers with degrees from Cairo University, Al-Azhar University, the Faculty of Al-Alsun and a College of Arabic Language, with 6 to 12 years of experience teaching Arabic.

Yes. Each lesson is live and personal, so the teacher can set the pace to your child.

Yes. Tell us when you book and we will match you with a female teacher, subject to availability.

We teach students in more than 50 countries. Tell us your time zone and your best days and times on the trial form, and we will suggest lesson slots.

Yes. For example, many students combine Fusha for reading with Egyptian Arabic for conversation, or Arabic with Tajweed.

Yes. Tell us the exam board and we will confirm that a teacher is available for your syllabus before you book.

Plans start from $30 per month. The price depends on lesson length (30, 45 or 60 minutes) and lessons per week. See the pricing page for every plan.

Yes. Pay for 3 months and save 10%, or pay for 6 months and save 20%.

You pay securely online with PayPal or a credit or debit card. We do not store card details on our servers.

You can get a full refund within 3 calendar days of registration, before the first lesson. After the first lesson you can receive 50% of the value of the remaining unused lessons. Read the full refund policy for details.

Tell us at least 24 hours before the lesson and we will reschedule it at no charge, subject to teacher availability.

You get a make-up lesson at a time that suits you, or a credit of the same value. Teacher cancellations are never taken from your balance.

Teachers are vetted and trained in child safeguarding. Lessons are on video on our platform, teachers may not contact children outside it, and parents may join any lesson. Read our child safety policy for the full list.

Lessons with children are recorded and kept for 30 days. Parents can request a recording in writing.

Yes. You can join or observe any lesson at any time, without asking first.

Email or WhatsApp us at any time. Child safety concerns go to a named safeguarding lead, and we reply within one hour, seven days a week.